A Roblox moderation checklist for your game

Make the rules easy to find

Write a short set of rules in language your players understand. Explain the behaviour you expect and the actions your team may take. Keep the rules available before a player needs to appeal a decision.

Roblox's creator guidance requires experience rules to be accessible and applied fairly. Your rules must also respect Roblox's Community Standards. Give moderators the same version of the rules so that similar situations receive a similar review.

• Use specific examples of disruptive behaviour.
• Keep a date or version for meaningful rule changes.
• Explain how someone can ask for a review.

Review the report before choosing an action

A report is a starting point. Check the experience, the player involved, when the incident happened and which rule may apply. Separate something a moderator observed from something another player reported.

Keep your internal notes factual. Record the minimum evidence needed to explain the decision, with access limited to the people reviewing it. Avoid collecting unrelated messages or turning a case into a public discussion about a player.

• Check that you have identified the right account.
• Look for missing context and possible technical faults.
• Ask another moderator to review uncertain or serious cases.

Check the scope and reason

Before applying a restriction, confirm its duration, the game it affects and whether additional accounts are included. Treat those as deliberate decisions rather than accepting every default. A test in a private test experience is a useful way to check your team's workflow.

Roblox's Bans dashboard supports public and private reasons. The public reason is shown to the player when they try to join. Keep that message clear and calm; internal evidence belongs in the private review, not in the player's message.

• State the relevant rule without insulting the player.
• Recheck the account and duration before confirming.
• Record who made the decision and why.

Keep account-level reports with Roblox

Your experience's moderation tools and Roblox's Report Abuse feature serve different purposes. When content or behaviour violates Roblox's rules, use the appropriate Roblox reporting route as well as managing the immediate situation in your game.

Roblox asks people to report the specific chat, experience or other content involved so its moderators can review the incident. Do not ask players to repost harmful content publicly as proof, or promise that a game ban will result in action against their Roblox account.

Give appeals a proper review

Make the appeal route easy to find and check whether the original evidence still supports the decision. Where possible, have someone other than the original moderator review it. Correct mistakes clearly, including any related restrictions your team controls.

Keep ban messages within Roblox's messaging guidelines. Avoid personal information, specific contact handles and direct external links in that message. You can explain the approved appeal route elsewhere in your game's information.

• Check for new information rather than repeating the original answer.
• Record the outcome so another moderator can follow it.
• Review repeat misunderstandings and improve the rules or reporting flow.

Take this back to your team

Before confirming an action, check the rule, account, evidence, duration and scope. Keep the player-facing reason respectful, protect internal notes and provide a fair way to review mistakes.

Download the plain-text checklist